We require a valid credit card on file or a 50% deposit for all bookings. You will receive a confirmation email 4 days in advance, and a reminder text 48 hours in advance of each appointment scheduled.
Please confirm all appointments and make any changes as far in advance as possible for ease of rescheduling and out of respect for our service providers time and schedule. We truly appreciate your mindfulness.
Appointments longer than 3 hours, such as spa days, double processes, transformational color, color corrections, and hair extensions require a card on file or a deposit in order to book.
A valid card number or a 50% deposit will be collected at the time of booking and we require 72 hours notice to reschedule or cancel.
The total amount will go toward the cost of service and color fee and related fees. However, if our cancelation policy is violated this fee will be forfeited and we will be unable to apply it towards your ticket.
We want to assure you that your time is valuable to us! If we are running behind for your scheduled appointment, we will do our best to notify you as far in advance as possible or we’ll find a way to make it up to you! We want to be fair to all.
Punctuality ensures that you will receive the absolute highest quality service for yourself and other guests and allows you to have the outstanding experience that Emerge Modern Salon is known for.
Please let us know if you are going to be late by calling 720-900-3706 asap prior to your appointment time. If you are more than 15mins late we may need to reschedule your appointment and will charge a cancelation fee of up to 100% for the missed service. This helps to cover a portion of the lost income that is a consequence of the last minute cancelation/missed appointment.
|Cancelations & Rescheduling Policy|
We are a community environment and operate with a compassionate view. We understand that schedule adjustments are sometimes necessary;
PLEASE, IF YOU ARE ILL, HAVE A FEVER OR A COUGH PLEASE STAY HOME. WE RESERVE THE RIGHT TO REFUSE SERVICE IF SOMEONE APPEARS UNWELL IN ANY WAY.
We respectfully require at least :
–24 hours notice for hair and waxing services
-48 hours notice for esthetic services
–72 hours notice for services 3 hours or more. –
Reschedules/Cancelations with less than the required notice of scheduled service will result in being charged 50% of the amount of services scheduled and no shows will be charged 100% and a deposit of 50% may be required to reschedule.
Esthetic services and lash extension appointments and all appts more than 90 mins require 48 hours notice for reschedules and cancelations to avoid forfeiting deposit.
We know life happens; We are understanding when it comes to emergencies and we request that sick clients stay home. We will equally make every effort to respect your time as our guest, and won’t cancel/reschedule except in completely unavoidable circumstances like sickness or emergencies.
|Missed Appointment Policy|
|ALL missed appointments without notice will be charged the full service (100%) price. In the event three consecutive appointments are missed without contacting the salon, you will be unable to schedule future appointments.|